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Privacy Policy

Effective Date: 09-01-2025

Last Updated: 09-01-2025

 

1. Introduction

ENA Tool, LLC ("we," "us," or "our") operates an ecommerce website selling cutting tools for metalworking. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

 

2. Information We Collect

Personal Information

When you make a purchase on our website, we collect the following information:

  • Contact Information: Name, email address, phone number

  • Billing Information: Billing address

  • Shipping Information: Shipping address

  • Order Information: Products purchased, order history, transaction details

 

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • Device Information: IP address, browser type, operating system

  • Usage Information: Pages visited, time spent on site, referral sources

  • Cookies and Tracking Data: Information collected through cookies and similar technologies

 

3. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process and fulfill your orders, including payment processing and shipping

  • Customer Service: To respond to your inquiries and provide customer support

  • Legal Compliance: To comply with applicable laws and regulations

  • Website Analytics: To analyze website usage and improve our services

  • Fraud Prevention: To detect and prevent fraudulent transactions

 

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

  • Payment Processing: Stripe, Inc. processes all payment transactions. Your payment information is handled directly by Stripe according to their privacy policy and security standards.

  • Shipping Companies: We share necessary shipping information (name, address) with shipping carriers to deliver your orders.

 

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

 

Business Transfers

In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction.

 

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enable essential website functionality

  • Improve user experience

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

 

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Order information is typically retained for accounting and tax purposes as required by law.

 

8. Your Rights and Choices

California Residents

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about the categories and specific pieces of personal information we collect

  • Right to Delete: You can request deletion of your personal information

  • Right to Opt-Out: You can opt-out of the sale of personal information (Note: We do not sell personal information)

  • Right to Non-Discrimination: You will not be discriminated against for exercising these rights.

  • To exercise these rights, please contact us using the information provided below.

 

All Users

You may contact us to update or correct your information.

 

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.

 

11. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@ena-tool.com

 

This Privacy Policy is effective as of the date listed above and governs the use of information collected by ENA Tool, LLC.

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