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Terms & Conditions
Effective Date: 09-01-2025
Last Updated: 09-01-2025

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1. Acceptance of Terms
By accessing and using the "ena-tool.com" website (the "Site") and purchasing our products, you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Site or purchase our products.

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2. Company Information
Company: ENA Tool, LLC
Address: Longmont, CO USA
Phone: 720-352-2301
Email: support@ena-tool.com
Business Registration: 20211335594

 

3. Products and Services
We specialize in the sale of cutting tools for metalworking applications, including but not limited to:

  • Boring bar sleeves

  • Internal grinding quills and wheels

  • Boring bars and integrated boring units

  • Indexable turning inserts made from tungsten carbide, PCBN, PCD and ceramic

  • Related metalworking accessories

All product descriptions, specifications, and images are provided for informational purposes and may not be exact representations of the actual products.

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4. Age Requirement and Professional Use
Our products are intended for professional metalworkers, machinists, and experienced hobbyists. You must be at least 18 years old to purchase from us. By placing an order, you represent that you are at least 18 years of age and have the legal capacity to enter into this agreement.

 

5. Product Safety and Proper Use
IMPORTANT SAFETY NOTICE: Our cutting tools are industrial-grade implements designed for metalworking applications. Improper use can result in serious injury or death.

Products must be used only by trained and experienced personnel.
Always follow manufacturer safety guidelines and specifications.
Use appropriate personal protective equipment (PPE).
Ensure proper machine setup and operation.
Never exceed recommended cutting speeds or feeds.
Inspect tools before each use for damage or wear.
You acknowledge that cutting tools are inherently dangerous and agree to use them responsibly and safely.

 

6. Orders and Acceptance
All orders are subject to acceptance by us.
We reserve the right to refuse or cancel any order at our discretion.
Order confirmation does not guarantee product availability.
We will notify you of any delays or stock issues.
Pricing and availability are subject to change without notice.

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7. Payment Terms
Payment is due at time of order.
We accept credit card payments via Stripe, Inc. for online orders.
Quotes & Purchase Orders: contact us directly. Payment is accepted by ACH.
We reserve the right to require advance payment or credit approval.

 

8. Shipping and Delivery
Shipping costs are calculated based on weight, dimensions, and destination.
Delivery times are estimates and not guaranteed.
Title and risk of loss pass to buyer upon shipment.
Buyer is responsible for inspection upon receipt.
Any shipping damage must be reported within 48 hours.

 

9. Returns and Exchanges
Return Policy:

Returns must be authorized in advance by contacting customer service.
Products must be returned within 30 days of purchase.
Items must be unused, in original packaging, and in resalable condition.
Custom or modified tools cannot be returned.
Customer is responsible for return shipping costs unless item is defective.
Restocking fees may apply (typically 15-25%).

 

Defective Products:

We will replace or refund defective products at no charge.
Defects must be reported within 30 days of receipt.
Normal wear and tear is not considered a defect.
Misuse or abuse voids warranty coverage.

 

10. Warranties and Disclaimers
Limited Warranty: We warrant our products to be free from manufacturing defects under normal use for a period of 30 days. This warranty does not cover:

  • Normal wear and tear

  • Damage from misuse or abuse

  • Damage from improper storage

  • Modifications or alterations

  • Use beyond rated specifications

DISCLAIMER: EXCEPT AS EXPRESSLY SET FORTH ABOVE, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT PRODUCTS WILL MEET YOUR SPECIFIC REQUIREMENTS OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR-FREE.

 

11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • Our total liability shall not exceed the amount paid for the specific product.

  • We shall not be liable for indirect, incidental, special, consequential, or punitive damages.

  • We shall not be liable for loss of profits, revenue, data, or business opportunities.

Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

 

12. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from:

  • Your use or misuse of our products.

  • Violation of these Terms.

  • Violation of any applicable laws or regulations.

  • Third-party claims related to your use of our products.

 

13. Intellectual Property
All content on this Site is our property or used with permission.
You may not reproduce, distribute, or create derivative works without written consent.
Product names and trademarks belong to their respective owners.
Any user-generated content becomes our property upon submission.

 

14. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

 

15. Technical Information and Recommendations
Technical specifications and recommendations are provided as general guidance.
You are responsible for determining suitability for your specific application.
Consult with qualified engineers or machinists for critical applications.
We do not guarantee performance results in specific applications.

 

16. Export Compliance
Some products may be subject to export controls. You are responsible for complying with all applicable export laws and regulations. You represent that you are not located in a restricted country and are not on any government restricted party list.

 

17. Force Majeure
We shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, supplier issues, or government actions.

 

18. Modification of Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our Site or services after changes constitutes acceptance of the modified Terms.

 

19. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

 

20. Governing Law and Jurisdiction
These Terms shall be governed by the laws of Colorado. Any disputes shall be resolved in the courts of Colorado. You consent to the personal jurisdiction of such courts.

 

21. Entire Agreement
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and us regarding your use of our Site and products.

 

22. Contact Information
If you have questions about these Terms, please contact us:

Email: support@ena-tool.com

 

By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

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